Thinking Out Loud

We’re All From Mercury (the planet of communication)

Each day, I receive news updates on issues relating to communication. Without fail there is at least one article that refers to the differences between females and males. The articles and blogs are written by people from all walks of life, lay people and professionals of many disciplines. Although I’ve found value in what has become common, accepted knowledge about how men and women operate, I’m also getting increasingly irritated. Read More

Cyber Communication

Without fail, I am asked to comment on internet communication—whether it’s during a workshop, book talk, or other speaking venue. Because I am not tech savvy, I’ve been cautious about my entry points into the world of cyber communication, and like many I can sound old-fashioned, as in “What’s wrong with talking to someone face to face or picking up the phone and calling.” I don’t intend here to offer a comprehensive evaluation of internet communication, but I will tell you my personal experience and share stories that can help give perspective to this complex topic. Read More

Collaboration or Interruption

Ellen is a project manager in a small software development firm. She is well organized and enjoys working with people. She has enough of a technical background to connect with her team and excels in her management skills. Her boss, Jeri, is an ideas person, very creative and tireless. Dedicated to the company and the mission, she is the heart of the organization. Read More

But, I Was Absolutely Clear

Many of us take pride in expressing ourselves clearly and precisely to achieve effective communication. Of course this is a worthy pursuit . . . but oh, if it were only that easy. The communication equation has two sides and if the communication is not received accurately, then it is not effective. “That’s not my fault,” says the speaker. “I was specific and clear.” End of discussion? Not yet. Read More