When communication breaks down, you must try to fix it; but when things go badly, it is very difficult to go back and risk the same breakdown. If you revisit the problem at hand, you must be prepared to do something different. Too often, the revisiting is done by restating what you already said, which will likely result in the other party restating what they already said. Then, it’s strike two. Read More
Wanting change and initiating change are two related but separate experiences. Wanting is an internal experience, initiating is external. So often in relationships we want it to feel and be different, not realizing that while altering intentions and attitudes can help, you still need to do something differently. Behavior has a sticky habit of remaining the same, despite good intentions. Read More
Two people in the news this past week were fired from their jobs for being honest—and human. One was a journalist, the other a Department of Agriculture official in Georgia. Both were honest and open in their public comments with good intentions and clear purpose. Read More